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244, 1st Main Rd, near Rajkumar, Kasturi Layout, Kaveri Nagar, Basaweshwara Nagar, Bengaluru, Karnataka 560079
08:00 am - 10:00 pm Monday-Saturday
244, 1st Main Rd, near Rajkumar, Kasturi Layout, Kaveri Nagar, Basaweshwara Nagar, Bengaluru, Karnataka 560079
08:00 am - 10:00 pm Monday-Saturday

Terms & Conditions

By accessing and using our website, you agree to the following terms:

1. Services

We provide Medical Test Booking services

2. Payments

All payments must be made through the available payment methods provided on our website.
Payments are securely processed via Razorpay.

3. User Responsibility

Users must provide accurate information during checkout.

4. Prohibited Use

You agree not to:

  • Misuse the website

  • Attempt fraudulent transactions

  • Violate any applicable laws

5. Limitation of Liability

We are not responsible for:

  • Payment gateway downtime

  • Technical issues beyond our control

6. Changes to Terms

We reserve the right to update these terms at any time.

Privacy Policy

Welcome to Olympus diagnostics. We value your privacy and are committed to protecting your personal information.

1. Information We Collect

We may collect the following information:

  • Name

  • Email address

  • Phone number

  • Billing address

  • Payment details (processed securely via Razorpay)

  • Transaction details

2. How We Use Your Information

We use the collected information to:

  • Process payments

  • Provide services/products

  • Communicate regarding orders

  • Improve our services

  • Comply with legal obligations

3. Payment Security

All online payments are securely processed through Razorpay Payment Gateway.
We do not store your card details on our servers.

4. Data Protection

We implement appropriate security measures to protect your personal information.

5. Sharing of Information

We do not sell or rent personal data.
Information may be shared only with:

  • Payment processors (Razorpay)

  • Legal authorities if required

6. Contact Us

If you have questions regarding this Privacy Policy, contact us at:
Email: olympusdiagnostics001@gmail.com
Phone: +91 7090807157

Refund & Cancellation Policy

Cancellation & Refund Policy

1. Cancellation Policy

Test bookings / appointments may be cancelled up to 7 hours before the scheduled sample collection or test appointment time.

Cancellations made after this period may not be eligible for a refund.


2. Refund Eligibility

Refunds will be processed in the following situations:

  • Duplicate payment made for the same test booking

  • Payment made but service not delivered

  • Test booking cancelled within the eligible cancellation period


3. Non-Refundable Cases

Refunds will not be issued in the following cases:

  • Sample already collected

  • Diagnostic test already completed

  • Incorrect test booking made by the user

  • No-show at the scheduled appointment time


4. Refund Processing

Approved refunds will be processed within 5–7 business days through the original payment method via Razorpay.


5. Contact for Refunds

For any cancellation or refund requests, please contact:
olympusdiagnostics001@gmail.com